By telling their stories, people from vulnerable groups, including young adults and elderly citizens gain agency and the sense of control of their life.

Storytelling as a non-formal learning methodology helps in building resilience, positive thinking, coping with loss and grief and getting support from peers and healthcare professionals. This methodology used to develop a webinar for adult educators working with vulnerable groups (young adults and senior citizens).

Adult educators working with adult learners improve their competences of giving support to vulnerable groups by encouraging storytelling, active listening and empathy.